At Combo Win, we handle your personal information with the same care you put into every game. This policy explains exactly what we collect, why we collect it, and how we keep it safe — in plain language that every kabayan can understand.
These are the core principles that guide how we handle your data on the Combo Win platform.
All data transmitted between your device and Combo Win is encrypted using industry-standard TLS (Transport Layer Security). Whether you are logging in, depositing via GCash, or checking your balance, your connection is always secure.
Your personal information is yours. Combo Win will never sell, rent, or trade your data to third-party advertisers or marketing companies. We share data only when required by law or to operate essential platform services.
Combo Win fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules set by the National Privacy Commission (NPC). Your rights as a Filipino data subject are protected here.
You have the right to access, correct, and request deletion of your personal data at any time. Contact our support team and we will process your request in accordance with applicable Philippine privacy law.
We only collect the information we genuinely need to operate your account, process payments, and comply with gaming regulations. We do not collect unnecessary data, and we do not retain data longer than required.
Receive a bonus promo SMS or email you did not want? You can unsubscribe from all Combo Win marketing communications at any time — simply update your notification preferences in your account settings or contact support.
Combo Win protects your data across every game and bet.
From VIP Club rewards to everyday play — your privacy is secured.
Nationwide players trust Combo Win with their account information.
A clear summary of the personal data categories we process, the reason we collect them, and how long we hold them.
This Privacy Policy describes how Combo Win ("we", "us", "our") collects, processes, stores, and protects the personal information of players and visitors who use the Combo Win platform at combowin.click ("the Platform").
We take your privacy seriously — not just because Philippine law requires it, but because we believe every player on Combo Win deserves to know exactly what happens to their information. This policy is written in plain language to make that as easy as possible.
By registering a Combo Win account or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please discontinue use of the Platform and contact our team to close your account.
Combo Win is an online gaming platform operated under a valid gaming license and serving players primarily in the Philippines. For the purposes of data privacy law, Combo Win is the Personal Information Controller (PIC) responsible for the personal data processed through the Platform.
Our Data Protection Officer (DPO) can be contacted at support@combowin.click for any privacy-related inquiries, requests, or complaints.
The table in the section above provides a quick overview. In full detail, Combo Win collects the following categories of personal data:
Combo Win collects personal data through the following channels:
We use the data we collect for the following specific purposes:
We will not use your personal data for any purpose that is incompatible with the above without obtaining your explicit consent first.
Combo Win takes the security of your personal information seriously. We implement a combination of technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction:
While no system is completely immune to risk, Combo Win is committed to maintaining security standards that match or exceed industry best practices for online gaming platforms operating in the Philippines.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by Combo Win:
To exercise any of these rights, send a written request to support@combowin.click with the subject line "Data Privacy Request". We will acknowledge your request within 3 business days and resolve it within 30 days, in line with NPC guidelines.
If you are not satisfied with our response, you have the right to file a complaint with the National Privacy Commission of the Philippines through its official channels.
Combo Win is strictly an adults-only platform. We do not knowingly collect personal data from individuals below the age of 21. Age verification is a required step during account registration, and we reserve the right to request additional documentation at any time.
If we discover that an account belongs to a person under 21, it will be immediately closed and any funds in the account will be returned less any applicable processing costs. Any winnings generated on an account that used false age information will be forfeited.
We do not hold your data longer than necessary. Our retention periods are shaped by legal requirements, operational needs, and responsible data management:
When data reaches the end of its retention period, it is securely deleted or anonymized in line with our data disposal procedures.
Combo Win may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will:
Continued use of Combo Win after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you have concerns about any proposed changes, contact our DPO before the effective date.
If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out to our Data Protection Officer:
We aim to respond to all data privacy requests within 3 business days and to resolve them fully within 30 days. For complaints that we are unable to resolve to your satisfaction, you may contact the National Privacy Commission of the Philippines directly.
Now you know exactly how Combo Win protects your information. Join thousands of Filipino players who trust us with their accounts — and their winnings.